Sam was amazing to work with! He was super kind, easy to talk to, and went above and beyond to help my mom and I. He made the whole experience smooth and stress-free, and even accommodated us with a really nice loaner car. We truly appreciated his help and great attitude. Highly recommend working wi... read more
Sam was amazing to work with! He was super kind, easy to talk to, and went above and beyond to help my mom and I. He made the whole experience smooth and stress-free, and even accommodated us with a really nice loaner car. We truly appreciated his help and great attitude. Highly recommend working with Sam!
I want to take a moment to genuinely thank the team here for their kindness, patience, and professionalism. My wife and I had just dropped off our vehicle at the connected body shop after an accident over the weekend, and I was admittedly a bit frustrated and disengaged, not at anyone there, just ov... read more
I want to take a moment to genuinely thank the team here for their kindness, patience, and professionalism. My wife and I had just dropped off our vehicle at the connected body shop after an accident over the weekend, and I was admittedly a bit frustrated and disengaged, not at anyone there, just overwhelmed by the situation. That said, there’s no excuse, and I truly appreciate how gracious they were regardless. We were attended to quickly and thoroughly, and the process was explained clearly from start to finish. The fact that they even picked us up from the body shop was incredibly thoughtful and made an already stressful situation so much easier. They also helped us with our claim and insurance, including our rental coverage, and everything went smoothly and seamlessly. Unfortunately, I don’t recall the gentleman’s name who assisted us, but I want to give him a special shout-out. He treated us with nothing but respect, understanding, and professionalism, and he didn’t let my frustrated demeanor affect his kindness or the quality of service he provided. I’d also like to sincerely apologize, he did absolutely nothing wrong and only went above and beyond to help us.
I’m truly thankful for the care and courtesy shown to us. Excellent service and genuinely good people.
Highly recommend!
Chris was excellent. Helped me get into a mustang rental a bit of an upgrade from the 45 day alloted by audi while my car is being repaired, for only an added 20 dollar added daily charge. He made the whole process painless. Highly recommend. He also said i could bring the car back at any time, and ... read more
Chris was excellent. Helped me get into a mustang rental a bit of an upgrade from the 45 day alloted by audi while my car is being repaired, for only an added 20 dollar added daily charge. He made the whole process painless. Highly recommend. He also said i could bring the car back at any time, and replace it for a less expensive one if the added charges started getting too high.
Sam is amazing. Before I stepped onto the lot, I had questions and he put me completely at ease. He remembered me from our conversation when I arrived and was/is a complete professional.
I will definitely be back for any of my rental needs to this location.
Great experience with Midway Car Rental! Sam took amazing care of us — super kind, welcoming, and made the whole process smooth and easy. He even offered my son some chips, which absolutely made his day and showed a level of thoughtfulness you don’t always see. Excellent customer service and a genui... read more
Great experience with Midway Car Rental! Sam took amazing care of us — super kind, welcoming, and made the whole process smooth and easy. He even offered my son some chips, which absolutely made his day and showed a level of thoughtfulness you don’t always see. Excellent customer service and a genuinely positive experience from start to finish. Highly recommend!
